Privacy Policy

At KnotHost (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services, including domain registration, web hosting, and email solutions.

1. Information We Collect

a. Personal Information

• Full name
• Email address
• Phone number
• Billing address
• Payment details (processed securely via third-party gateways)
• Domain ownership info

b. Usage Data

• IP address
• Browser type and version
• Device type and OS
• Pages visited and session data

c. Communication Data

• Support messages and emails

2. How We Use Your Information

• To provide and maintain our services
• To process transactions
• To communicate updates and service notices
• To improve user experience
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share it with:

• Domain registrars and payment processors
• Legal authorities when required
• Partners under strict confidentiality

4. Cookies and Tracking

We use cookies to:

• Improve website functionality
• Analyze user behavior
• Monitor performance

You can manage cookie preferences in your browser settings.

5. Data Security

We implement strong security practices such as:

• SSL encryption
• Firewall protection
• Role-based access
• Regular audits

6. Your Rights

You can:

• Access or correct your data
• Request deletion (subject to legal needs)
• Withdraw consent

Contact us at support@knothost.com to make a request.

7. Data Retention

We retain data only as long as necessary for service delivery, legal compliance, and dispute resolution.

8. International Users

If you’re accessing our services from outside the UAE, your data may be transferred to our operating regions.

9. Changes to This Policy

We may update this policy. Any changes will be posted here with the updated effective date.

10. Contact Us

If you have any questions, reach out to us at:

KnotHost
Email: info@knothost.com